Energy Texas Customer Reviews

So far our bill has been lower than what we were paying. It is nice to be able to budget our bill with our plan.

I was searching for energy plans, came across Energy Texas, they not only offered affordable plan but also first month was free plus there are other bill credits.

Easy to sign up, simplified account management, understandable billing.

Energy Texas is fast, and simple to sign up. Immediate response. Easy to pay. Website is exceptional. Easy to find whatever you need to know. Rates are now good.

Energy Texas is easy to work with. They have straight forward pricing and great rates. They DO NOT have ridiculous terms that require a minimum usage to get the great rate. They even give you a discount if you reduce your usage during high demand. The gravy on top is that it all of the energy is from renewable sources.

I have bounced around electric companies for years. Never been happy till now. After one free month because I signed up for paperless billing, I finally received a bill. Half the amount I was expecting. I am so happy with this company.

Great customers service and professionalism

Good services

They have the lowest priced plan, and on top of that, their customer service is excellent. I feel right at home with them.

The phone service is exceptional in helping solve problems and inquiries into account status and switching at last second to a different unit number for the same rate you originally shopped for.

Customer service hours not compatible with other service providers. Wasn't told in advance of the good promo I was to receive.

I did not know what I was looking for only that I needed electricity. It did not take long to find rates, conditions, and information on green suppliers on the Texas Electricity Ratings website. After reading about all of providers in my area I made a decision and so far I am pleased with my provider.

So far its been a great experience, excellent price per kilowatt and very low bills!! Just what we was looking for. I only gave customer service 4 stars because we havent had any contact with them.

I was able to establish service & all online. When I had a question, customer service was able to help in one call. This has been the BEST experience with an electric company I have ever had!!

First bill wasn't recieved in time to pay on time ,haven't got second bill yet

Disconnect notice on bill paid early..thought it crossed in mail but website the day before showed pd then We get another disconnect notice for March 22.....all paid by bank check online..