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Gexa Energy started out in the Texas deregulated energy market in 2002. They were later acquired by NextEra Energy in 2005. The company has always prided itself on customer satifaction and is rated A+ with the Better Business Bureau. To meet the growing demand for clean energy from renewable sources, Gexa announced in 2019 that all home electricity plans in Texas were to be powered by 100% green energy at no extra cost.

In addition to it dedication to serving its customers, Gexa is committed to supporting organizations that have a meaningful impact on the lives of others and the communities. The company gives back by supporting charities and programs that help Texas families struggling with cancer and transplants, as well as working to feed the hugnry and revitalize neighborhoods and communities.

The Gexa Energy service area covers electricity customers in all deregulated areas of Texas.



Our Grading of Gexa Energy

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Gexa Energy Plan Summary

Gexa Energy does not currently have any plans available on Texas Electricity Ratings.

We recommend plans from First Choice Power and Tomorrow Energy instead.

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Gexa Energy Customer Reviews

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Most Recent Gexa Energy Reviews  


Best Renewable Option
Gexa provided the only 100% renewable option for my area and the rates were reasonable and better than some non-renewable options. Thus far I have had no problems and they don't bug me, which in my opinion is perfect. Don from Woodway TX

Great so far
Ive had nothing to complain about thus far. E.W. from Houston TX

Thank goodness
As far as pricing and hook up goes they are pretty average, but what has me writing this review is how they have handled the Texas grid issues during this stupid winter storm. While other companies are gouging their customers, Gexa suspended billing and disconnections for people so they could be taken care of during our states stupid power issues. A lot of people lost power, including us, but that want gexas fault, it was Oncors and I think they handled the people well and kept their customer base as well taken care of as they could. Im thankful for this and I know a lot of other Texans are too. Mey0018 from Fort Worth TX


4-5 Star Reviews: 72 (17%)



Best Renewable Option

Gexa provided the only 100% renewable option for my area and the rates were reasonable and better than some non-renewable options. Thus far I have had no problems and they don't bug me, which in my opinion is perfect.

Don from Texas
June 29th, 2021

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3-4 Star Reviews: 36 (8%)



New customer: first review

Well I need electricity switch into my name, also out of time. So I called and I needed to give a deposit. So my only thing I can say is it would have been nice if they accepted american express also if paying by cash there was more locations to pay

Eric from Texas
April 5th, 2021

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2-3 Star Reviews: 64 (15%)



Loyal Customer with Two Accounts and Ready to Switch

I have been a Gexa customer for several years at my primary residence and loved their prices and service. For that reason, I decided to use them at my rental house for the last three years. When I called to renew my rental house contract last year, the rep said that I would "save a lot of money" by being on the Free Nights and Free Weekends plan - so I gladly signed up since it is a rental house and I'm trying to keep costs lower. My electric bills increased by about $75 more per month. Needless to say I was not happy. I called today to renew my contract hoping to get a better deal since I am a loyal customer with TWO separate accounts with Gexa. For that reason you would think they would be working hard to keep me. Nope!!! The rep said, "the best I can do is 9.9 cents per KWh from Gexa, plus a 4.9 cents per KWh from AEP provider, plus $4.90 per month base charge for the plan. . I asked the rep, "that's still a lot higher than my primary residence. Is that the best you can do because I can find another company that will beat that?" He says, "that's the cheapest plan." I told him, "then I guess I'm calling another company for a cheaper price." He said, "ok, thank you for calling and being a customer."


S. G. from Texas
June 30th, 2021

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1-2 Star Reviews: 257 (60%)